Disconnected Service

If your water service has been disconnected for non-payment, the final amount of the bill plus a turn-on fee must be paid to restore service.  No personal checks are accepted for this service.

The reconnection fee is $50 if reconnected between the hours of 8:00 a.m. and 4:30 p.m. Monday through Friday, or $90 at any other time, including any hours on Saturday or Sunday.  Please note that only cash payment is accepted after business hours. 

To reconnect service, call the Water/Sewer Billing Division at (630) 620-5920 during regular business hours.  Outside of regular business hours, you may contact the Police Department using their non-emergency number (630) 873-4400.   Upon payment of the balance due plus reconnection fees, the Public Works Department will be contacted to reconnect service.